These terms cover every order placed with 0xmm and every visit to shop.0xmm.in. If anything is unclear, email support@0xmm.in before you order.
1. Who we are
0xmm is a small independent shop based in Mulky, Mangalore, Karnataka, India, 574154. We sell computer hardware and accessories, starting with KVM switches, and may add other devices over time.
2. What we sell and prices
Product names, prices and descriptions are shown on the home page. Prices are in Indian Rupees and may change without notice. The price shown when you place an order is the price that applies to that order. Shipping charges are added at checkout, and the total payable is always shown before you pay.
3. Orders and payment
Orders are placed through this website and paid for through our payment partner, Cashfree. Payment must clear before an item is dispatched. Card, UPI and bank details are entered on Cashfree’s secure checkout. We never see or store them.
You are responsible for supplying an accurate name, phone number and delivery address. If a parcel is returned to us because the address or phone number was wrong or nobody was available to receive it, re-shipping is chargeable.
4. Shipping and delivery
Orders are shipped within 2–3 business days, and domestic delivery usually takes 5–7 business days after dispatch. Courier delays, public holidays and remote pin codes can add a few days. Full details are on the shipping & delivery page.
5. Returns, refunds and cancellations
You have 7 calendar days from delivery to request a return. The item must be unused, undamaged and returned in its original packaging with all cables and accessories. Once we receive and inspect it, an approved refund is issued through Cashfree to your original payment method, typically within 5–7 working days.
Orders can be cancelled any time before the parcel is handed to the courier. After that, the return process applies. The complete policy is on the refunds & returns page.
6. Product use and safety
Read the product manual before connecting any device. Connect and disconnect cables with the equipment switched off where the manual asks for it. Do not open the enclosure, alter the wiring, or connect a device to anything other than the ports it was designed for. Keep products dry and away from direct sun.
7. Hardware faults and liability
If an item arrives dead, or fails in normal use, contact support@0xmm.in and we will repair, replace or refund it. Damage caused by water, reversed wiring, physical abuse or unauthorised modification is not covered.
To the extent permitted by law, our total liability for any claim relating to a product is limited to the amount you paid for it. We are not liable for indirect or consequential losses.
8. Trademarks
Any brand or product name mentioned on this site belongs to its owner and is used only to describe compatibility. 0xmm is not affiliated with or endorsed by any manufacturer whose products are mentioned.
9. Privacy
We collect only what is needed to process and deliver your order, and we do not sell your data. Details are in our privacy policy.
10. Changes to these terms
We may update these terms over time. The version published on this page when you place an order is the version that applies to that order. The date at the top of this page shows the latest revision.
11. Governing law and contact
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Mangalore, Karnataka. For questions about an order, a return or anything on this page, email support@0xmm.in.